The business of United Shore, is mortgages. They are the parent company of Shore Mortgage and United Wholesale Mortgage. The culture of United Shore, however, revolves around its people.
This family owned, local mortgage company has achieved its status as the #1 wholesale lender by taking care of their most important asset, their employees. Those are the “team members” who put the effort into making United Shore the most powerful sales force in the industry.
It should be noted that the company just made Inc. magazine’s prestigious list of the fastest-growing private companies in 2016, for the third year in a row.
The company perceives that today’s employees, especially millennials, want their work experience to add another facet to their lives. Ideally, the time spent making a living and the people you meet at work are integrated into your lifestyle.
United Shore, like many contemporary businesses, understands that team members who look forward to going to their workplace will transfer that enthusiasm to their work as well.
This company goes to great lengths to make that happen.
Their culture is defined by six pillars that act as a blueprint for how they work on a daily basis.
1. Our people are our greatest asset.
2. Service is everyone’s responsibility.
3. We are relationship driven not transaction driven.
4. We are thumb pointers not finger pointers.
5. Continuous improvement is essential for long-term success.
6. Our path is paved with fun and friendship.
That’s not all.
“We have an Engagement team that focuses on bringing all of our team members together and maintaining an environment where people love to work, whether it’s professional fulfillment, community involvement or fun in the workplace,” mentions Brad Pettiford, Communications Manager.
A walk around the spectacular headquarters at East Maple and Stephenson Hwy. will convince you. The general cafeteria has TVs, a ping pong table, and an assortment of reading material. That’s in addition to the gourmet kitchen. At United Shore, you’re not allowed to eat lunch at your desk. You’ll be pleased with their varied menu.
On every staffed floor, there is a kitchen; you might also find a basketball net and a putting green to test your skills during break moments.
Keeping team members happy goes beyond just diversion in the workplace. The most important work philosophy is the Firm 40. No required 60-80 hour work weeks. Team members work only a focused 8 hour day, 5 days a week. It should also be noted that 65% of team members were referred by other team members.
Before moving into its 275,000-square-foot Troy headquarters in 2013, United Shore operated out of two smaller office spaces in Birmingham, one of which was a vacant grocery store. Since the move to the new location, team member growth has expanded 300%.
“Our team members are the reason for our great success,” mentions Pettiford. “The company is run like a big family and we place so much emphasis on keeping our great people and fostering successful long-term careers.”
United Shore entered 2016 aiming to hire 50 people per month. Through August, they have hired nearly 700 new team members, so that target has been surpassed.
On the United Shore website they maintain, “We work hard and we play hard.” This organization actually helps make a balanced life happen for serious team members.
United Shore is located at 1414 E. Maple Rd., Troy. For more information call (855) 888-8737 or see the website www.unitedshore.com.